PRIVACY POLICY

The following shall inform you about the collection, processing and utilization of personal data on our website. Personal data is defined as all data relating to a living individual who can be identified

  1. From those data, or
  2. From those data and other information which is in the possession of, or is likely to come into the possession of, the data controller, and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.

Controller as per the EU General Data Protection Regulation (GDPR) is:

Lulo&Co OG

Blindengasse 15/6, 1080 Wien

Austria

You can reach our data security officer by contacting us on the following email address: info@luloandco.at

or by sending us a letter addressed to “Data Security Officer”.

1. PRIVACY POLICY

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidential and according to the legal data protection regulations and this Privacy Policy. The use of our website is usually possible without providing personal data. Personal data, such as names, addresses or email addresses, are always provided on a voluntary basis if possible. Those data will not be passed on to third parties without your explicit permission. However, we would like to point out that data transmissions via internet (e.g. email communication) cannot be entirely secure and may have security vulnerabilities. A complete protection of personal details against unauthorized access by third parties is not possible.

2. COOKIES

This website partially uses so-called cookies. Cookies do not cause damages to your computer and do not contain viruses.

Cookies allow us to make our offer more user-friendly, more efficient and more secure. Cookies are small text files, stored by your browser on your computer. The most cookies that we use are so-called “session cookies”. They will be deleted automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit. You can adjust your browser that way in order to be informed when cookies are placed, to individually allow cookies or to generally exclude cookies in certain cases as well as to activate the automatic deletion of cookies when closing the browser. The deactivation of cookies may impair the functionality of this website.

3. SERVER LOG FILES

The provider of these websites automatically collects and stores information in log files which your browser automatically transmits to us, such as

  • browser type/version
  • used operating system
  • referrer URL
  • host name of the accessing computer
  • time of query

Those data cannot be associated with individual persons. A merging with other data sources does not take place. We reserve the right to retrospectively check the data if reasonable evidences concerning illegal use become known.

4. CONTACT FORM

If you send us inquiries by means of a contact form, your information from the inquiry form, including the contact details given there, will be stored by us for the purpose of processing the inquiry and for the case of connection questions. We do not pass on this data without your consent.

5. PRIVACY POLICY FOR USING GOOGLE ANALYTICS

This website uses features of the Google Analytics web analytics service. Provider is the Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

This website uses Google Analytics, a website analysis service by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is sent to and stored at a Google server in the U.S.A. If the IP-anonymization is activated on this website, your IP-address will be shortened priory within the member states of the European Union or other contractual states of the Treaty on the European Economic Area. Only in exceptional cases your complete IP-address will be transmitted to a server in the U.S.A. and shortened there. Commissioned by the operators of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities for website operators and to provide other services related to website and internet activities. Google will not associate your IP address with any other data held by Google. You may prevent the installation of cookies by adjusting the settings of your browser; however, if you do so, you may be unable to use all features of this website.

Further, you may prevent the collection of data generated by cookies and related to the use of this websites by installing the Google Analytics opt-out browser add-on for the Google Analytics JavaScript. An opt-out cookie is set that prevents the collection of your data on future visits to this site:
Click here to opt-out of Google Analytics.

By using this website you agree to the processing of the collected information by Google, according to the above mentioned purpose. Further information and data protection regulations you find in Google’s Privacy Policy under:

http://www.google.com/policies/technologies/ads/.

6. PROCESSING OF DATA (CUSTOMER DATA AND CONTRACT DATA)

We collect, process and use person-related data only as far as necessary for the establishment, content-related arrangement or change of the legal relationship (stock data). We only collect, process and use person-related data about the use of our websites (usage data) insofar it is necessary for enabling, improving or invoicing the use of the service.

7. TRANSMISSION OF DATA ON CONTRACT CONCLUSION FOR ONLINE SHOPS, TRADERS AND PRODUCT SHIPMENT

We transmit person-related data to third parties only if it necessary to fulfil the contract, e.g. transmitting data to the forwarding agent or the commissioned credit institution in charge with the payment. A further transmission of data to third parties does not take place unless you have given your explicit permission. A transmission of data to third parties for commercial purposes does not take place.

8. RIGHT TO INFORMATION, DELETION, BLOCKING

You have the right to be informed about your person-related data, their origin and addressee and the purpose of data processing as well as the right to correction, blocking or deletion of those data at any time and free of charge. For further questions and questions concerning person-related data, feel free to contact us.

9. CONTRADICTION ADVERTISING MAILS

We hereby object to the use of contact data published in the context of the imprint obligation for the transmission of advertising and information materials which are not expressly requested. The operators of the pages expressly reserve the right to take legal steps in the event of the unsolicited sending of advertising information, for example by spam emails.

10. WEB HOSTING

Our store is hosted on WordPress and our servers are hosted on Siteground. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through their databases and the general WordPress application. We store your data on a secure server behind a firewall.

11. PAYMENTS

If you choose a direct payment gateway to complete your purchase, then the respective web partner Stripe processes your card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.